Verizon 9100EM Manuale Utente Scaricare il pdf (Pagina 2)

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2 Verizon 9100EM Router Troubleshooting

Using the Power light to troubleshoot the Verizon 9100 EM router

1. Power light is off

• The router isn't getting power.

• Confirm that the power switch on the back panel of the router is in the "on" position.

• If the Power light is still not green, check the connection between the power cord and the

back of the Verizon router.

• Check the green light on the power plug that is connected to the electrical outlet or power

strip. If the light isn't illuminated, remove the power plug and plug it back in securely until

the green light is illuminated

• If the green light on the power plug is illuminated, the power switch is "on," but the Power

light on the front panel of the router isn't illuminated, please contact Verizon Fiber

Solutions Center at (888) 553-1555.

2. Power light is flashing red

• The router is initializing. If the Power light doesn't display steady green after a minute,

turn off the power switch on the back panel of the Verizon router for 45 seconds and then

turn it back on.

• If the power light is now solid green but you can't connect to the Internet, continue with

Troubleshooting Step 2

• If the Power light still isn't illuminated, please contact Verizon Fiber Solutions Center at

(888) 553-1555.

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Verizon 9100EM Manuale Utente Pagina 2